OFFICE MUNICIPAL DE TOURISME D'ÉTAPLES-SUR-MER

Beschreibung

Located in the building of "La Corderie", a former fishing net factory, the Tourist Office of Étaples-sur-mer, classified in category I, belongs to the network of Tourist Offices of France®, and is committed to :
- Provide you with an easily accessible reception and information area.
- Facilitate your steps.
- Offer you furniture to sit down.
- Inform you free of charge about the local tourist offer.
- Offer you free access to wifi.
- Display and broadcast its opening times in at least two foreign languages.
- Be open at least 240 days a year, including Saturdays and Sundays during the tourist or entertainment period.
- Answer your letters all year round.
- To ensure a permanent reception service run by staff who speak at least two foreign languages.
- Provide tourist maps, plans and tourist guides on paper.
- Give you access to its trilingual website.
- Disseminate its tourist information also on paper and translated into at least two foreign languages:
- all classified tourist accommodation including at least the name of the establishment, postal address, e-mail address, website address, telephone number, level of classification;
- monuments and cultural, natural or leisure tourist sites, which may include an indication of the customary rates, the periods and times of opening to the public, the website and telephone and postal details;
- events and entertainment;
- emergency telephone numbers.
- Update its tourist information annually.
- Post emergency telephone numbers outside.
- Deal with your complaints and measure your satisfaction.
- Respect a quality approach.
- Provide you with a stay counsellor.
- Guarantee the reliability and timeliness of information on the local tourist offer.